If your travel plans have been affected by COVID-19, you may either be offered a future flight credit or a refund, depending on the severity of the situation. If you’ve already cancelled your flight booking, you must fill out the Refund Form and await for a response on whether you’re eligible for a refund. If yes, you will receive a refund to your original form of payment. Credit card refunds typically take 7 business days to be credited back and other refunds up to 20 business days after you place your request.
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