If you’ve purchased a refundable ticket, cancellations can be made anytime before the departure of your flight and the refund will be issued to your original credit card within 7 days (it should appear on your statement in 1-2 billing cycles). As with cancellations, all customers will have 24 hours from the time of their original booking to change their reservation without being charged a fee, as long as the ticket was purchased a week or more before departure. This does not apply to Basic Economy tickets
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